Revised: October 14, 2021
We process your personal information only with your consent or as needed to provide you Services. We may also use your personal information to comply with legal obligations, operate our business, protect the vital interests of you, our customers, or the public, or for other legitimate interests of Backflip as further described below. More
We share your information with our partners, registered couriers, service providers, contractors, agents and third party vendors as they need it to fulfill Services or orders, or for other requests you make of Backflip. We may also share your information to comply with law or for other legitimate interests. More
You can access, get copies of, delete, change or correct your personal information, or request changes to our use of your personal information by using the contact information below. More
In general, we receive and collect all information you provide via the Services, including through website input fields (including advertisements), phone, email (including email campaigns), web chat, or in other such ways. This includes personal information that can identify or relates to you, including but not limited to your first and last name, telephone number, IP, postal, and email addresses. You have the choice on what information to share and the services you want to engage. You can choose not to provide information to us, but in general some information about you is required in order for you to access certain functionality of the Services, such as those mentioned above or for tracking your preferences, subscribing to a newsletter, or initiating other such actions.
We also may periodically obtain information about you from affiliated entities, partners and other independent third-party sources and will add it to our database of information. For example, we may receive information about your interaction with advertisements on third party websites, including updated postal addresses and demographic information.
More specifically, we may use your personal information to:
We share your information with our partners, registered couriers, service providers, contractors, agents and third party vendors as needed to fulfill Services. Please note that our partners, registered couriers, service providers, contractors, agents and third party vendors may contact you as necessary to obtain additional information about you, facilitate any use of the Services, fulfill orders, or respond to a request you submit.
We also may share your information:
Other than as set out above, we will attempt to notify you when your personal information will be shared with third parties.
Personal Information You Post in Public Areas. When you post a message in a Backflip forum, chat room, review, or customer feedback, the information you post may be accessible to other users of the Services and the public. If you post personal information anywhere on the Services that is accessible to other users or the public, you are advised that such personal information can be read, collected, used, or disseminated by others and could be used to send you unsolicited information or for other purposes. Accordingly, you assume full responsibility for posting such information and agree that Backflip is not responsible in any way for personal information you choose to post in these public areas.
Aggregated Information. We may publish, share, distribute, or disclose personal information that has been aggregated with information from other users or otherwise de-identified in a manner that does not allow such data about you to be separated from the aggregate data and identified as originating from you, to third parties, including Backflip partners, sponsors, and advertisers. Such information may help Backflip identify and analyze training, demographic, and psychographic trends and information, and report to third parties how many people saw, visited, or clicked on certain content, areas of the Services, ads, or other materials. We may also use such data for research purposes.
Backflip takes technological and organizational measures to protect your personal information against loss, theft, and unauthorized access, use, disclosure or modification. For example:
We rely on third-party services’ security programs to protect personal information while stored in their respective controlled facilities, such as those provided by AWS, GCP, and HubSpot. For more information on AWS’ security practices and processes, please see https://aws.amazon.com/security/.
Backflip complies with applicable data protection laws, including applicable security breach notification requirements.
Data Transfer. Our databases are currently located in the United States. Backflip makes no claim that its Services are appropriate or lawful for use or access outside the United States. If you access the Services from outside the United States, you are consenting to the transfer of your personal information from your location to the United States. You are solely responsible for complying with all local laws, rules and regulations regarding online conduct and access to the Services. By sending us your information, you further consent to its storage within the United States.
Collection of Data from Children. The Services are not directed to children, and you may not use the Services or provide any personal information to Backflip if you are under the age of 13 or if you are not old enough to consent to the processing of your personal information in your country.
Your California Privacy Rights. California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please e-mail us or write to us at the addresses below.
How to Contact Us. You can e-mail us at firstname.lastname@example.org or mail us at 548 Market Street, PMB 80813, San Francisco, CA 94104. Depending on where you are located, you may also have a right to complain to your local data protection regulator.